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At Austin's Permitting Office, Wait Times Are Down, Use of Temps Is Up

Thursday, March 8, 2018  
Posted by: BOMA Austin
Three years after a controversial report recommended massive overhauls of its permitting processes, five months after city leaders denied it more staff and nearly four months after they called for a review of its fees, Austin's Development Services Department is charting what to do next.

Last fall, the department requested an additional 51 positions for 2018 for an extra $5.2 million. The request was an attempt to comply with recommendations in the Zucker Report, a 2015 review that found the city's permitting system was beset with staffing deficiencies and massive delays.
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